What's the ideal pillow height for proper neck support?

The ideal height varies by sleeping position. The contoured design features different height zones — back sleepers benefit from the thinner side, side sleepers prefer the higher contour end.

Is it suitable for different body types and weights?

Yes. The high-density foam responds to body heat and pressure, contouring to your unique shape regardless of size or weight.

How long until I notice a difference?

Many users notice improvements within the first few nights. Full benefits typically become clear after 5-7 nights.

What if I'm not satisfied?

There is a 60-day return window. Contact customer service within that timeframe for a hassle-free return.

Privacy Policy

Last updated: 1 March 2026

JiuPingTai Ltd is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit jiupingtai.com.

Information We Collect

Personal Data: Name, email address, postal address, telephone number, and payment information when placing an order.

Automatically Collected Data: IP address, browser type, operating system, referring URLs, and interaction data.

How We Use Your Information

Process and fulfil your orders
Communicate with you about orders and enquiries
Improve our website and services
Send marketing communications (with your consent)
Comply with legal obligations and prevent fraud

Legal Basis for Processing (UK GDPR)

We process your data on the basis of contract performance, consent, legitimate interest, and legal obligation.

Your Rights

Under UK GDPR you have the right to access, rectify, erase, restrict, port, and object to processing of your personal data. To exercise any right, contact [email protected].

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements.

Contact Us

JiuPingTai Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: [email protected]
Phone: +44 20 7946 0958